Support

Technical Certifications

The business draws mainly on systems, software engineering, operations support and project management disciplines. In addition to the hardware and software engineering skills, structured business analysis, training and a range of soft skills are essential for effective service delivery.

Hardware Engineering

• Tertiary Electrical Engineering Qualifications
• Broadcast Engineering Certification
• Software Engineering
• Advanced Microsoft Accreditation – Software Engineering MSDE
• Advanced Oracle, Linux and J2EE – Software Engineering
• Structured Business Process and Function Analysis

Project Management

• Project Management Professional (PMP) – Project Management Institute
• PRINCE2 – UK Office of Government Commerce
• Microsoft Solutions Framework Practitioner

Product Specific Accreditation

• FTR Certified Technical
• Advanced Biamp Training
• AMX Programming Certification
• Crestron Programming Certification

Other Services & Skills

• Training and Consultancy
• Project Management Services
• Preventative and Remedial Maintenance
• National Courtroom Technology Helpdesk

Project Management Services
Everything we do within the business is treated as a project. Project management skills are, therefore, taken very seriously and professional certification is mandatory for progression within the business. The business follows a ‘strong matrix’ structure where project management expertise is provided across the organisation.

Essential elements of the discipline is taught commencing with new staff inductions and the business actively encourages and sponsors training and advanced project management certifications.

Overarching business practices draw heavily on principles as defined in the Project Management Body of Knowledge (PMBOK). Our staff are trained and project managers are preferably certified in a range of methodologies of application to systems integration and ITC engineering disciplines for government and the private sector.

PRINCE2 is a preferred methodology for managing projects. Our support and service delivery management draws heavily on the Information Technology Infrastructure Library (ITIL). Agile methods including the Microsoft Solutions Framework (MSF) are typically applied to smaller iterative systems design and software related endeavours.

Evidence Technology has deployed an integrated Project Management Information System. We train all staff, contractors and where appropriate, client representatives in the use of the system.

This system has been adopted by the Project Management Institute for the management of its various projects. We are yet to discover an internal or client requirement that the system does not address.